DELIVERY & RETURNS
All items are usually shipped within 2-3 working days using Royal Mail postage.
How much is shipping?
UK Shipping (2-3 working days)
£3.50 - Royal Mail Tracked 48
FREE - Orders £75+
Please contact if you haven't received your item in 10 working days.
*VAT is paid by Modern Streets on orders up to €150 for EU orders. Anything after this may incur more costs when clearing customs, this is down to the customer to pay.
EU Shipping (7-14 working days)
Customs delays may lead to longer delivery times. Please contact if you haven't received your item in 30 working days.
Spain and Italy customs times are 30 days.
£6.50 - Large Letter tracked. (Single t-shirt)
£9.50 - Small Parcel tracked. (2+ items)
Rest of the World Shipping (7-14 working days)
Customs delays may lead to 30 days. Please contact if you haven't received your item in 30 working days.
£9.00 - Large Letter tracked. (Single t-shirt)
£15.00 - Small Parcel tracked. (2+ items)
30 DAY FAULTY RETURNS / EXCHANGE POLICY
If you are trying to return an order bought in store, please email firstname.lastname@example.org
Please bring the card with you that you paid with in order to receive a refund.
If you change your mind on your order, please fill out the form below. Please note, custom printed orders cannot be returned for change of mind.
If your item has arrived faulty, please email email@example.com with your order number to arrange a returns label. Please include the form below.
If you have ordered the wrong size, your item can be exchanged for a different size. Please include the form below.
- Items that come back as the following will be re-returned back to you.
Posting back to Modern Streets
To ensure your return arrives safely, Modern Streets advises using Royal Mail 2nd class signed for to give you peace of mind that your returned item arrives safely. Please return all items including any extras included with the order (stickers, tags, anything else) - if all items are not returned this may effect your refund.
Return shipping for faulty items will be refunded upon return.
Please download this form to return your item: RETURNS FORM
WRONG ADDRESS RETURNS / UNDELIVERED
If you're item is returned as the wrong address was input during checkout or after several attempts no one answers, we will reach out to you and hold onto your items ready for re-shipping. Shipping costs will have to be repaid.